A digital driver for the perfect customer experience.
After completing his studies in IT with a major in Software Application and then earning his MBA, Damanpreet Chawla joined Mercedes-Benz R&D India as a management trainee. He is now an IT specialist for Supply Chain Management at Mercedes-Benz USA in Atlanta, Product owner, and expert for agile working methods. He and the international team make sure that replacement parts are in the right place at the right time. We spoke with him about his love of luxury cars, his determination, and about his idea, how he takes his parents to the places he travels to in the US, even though they live in India.
Damanpreet grew up in Prayagraj, northern India. As a major Hindu pilgrimage site, it hosts Kumbh Mela, one of the world's largest religious festivals held about every 12 years. After his IT studies at the Birla Institute for Technology in Mesra, he moved to Bangalore in the south of India in order to earn his MBA. During his subsequent traineeship at Mercedes-Benz R&D India he met his wife, who also works for Mercedes-Benz USA in Atlanta. The next destination for this car-loving couple is California, where they will visit cities like San Diego, San Francisco and/or Los Angeles. If it were up to Damanpreet, it would be in his dream car, the G-Class. Until then, while on the road they will think about possible improvements to the vehicle equipment – for the optimal customer experience.