AI at every digital workplace.

With this company-wide rollout, the initiative ranks among the largest, most comprehensive AI deployments in European industry. The introduction is part of the strategic partnership with Microsoft and marks another milestone in the company’s long‑term digital and AI strategy. The goal is not to use AI selectively, but to integrate it systematically into day‑to‑day work – supporting knowledge work, decision‑making and operational processes.

Standardising on a unified system across the Group reduces complexity and operating costs while creating a shared learning and development platform for all employees. New applications can be tested and scaled globally at a faster pace. At the same time, a central platform emerges on which custom-built AI agents can be deployed company‑wide – for example, to automate administrative or specialist processes.

Since 2024, Microsoft 365 Copilot has already been successfully used in selected areas of the company. Integrated directly into the Office work environment, Microsoft 365 Copilot accesses corporate information, supports routine tasks, creates reports, summarises information and prepares decision‑making documents – always within clearly defined security and governance standards. This allows employees to spend more time on analytical, creative and strategic tasks. With the global rollout, Mercedes‑Benz is also reinforcing the vision of the “Winning Attitude” corporate initiative. Copilot becomes a tool that makes this success‑driven mindset tangible for employees, accelerates innovation and simplifies collaboration.