The foundation of our company’s success

Strengthening and promoting integrity.

Integrity is the foundation of our company’s success – especially in challenging times. With various measures, we contribute to a permanent interaction with integrity and thus promote responsible behavior.

One of the greatest challenges and most important opportunities of our time is the transformation. In addition to its opportunities, the pace of change requires us to be flexible and adapt. In addition, our actions are characterized by a multitude of external factors and demanding market conditions. We navigate through a field of conflict between (yet) unregulated requirements for innovations and an increasingly regulated environment. We are facing this challenge. Integrity can help us to master this path responsibly.

Through various integrity measures, we engage in dialog with employees and consolidate our understanding of integrity. In this way, we actively contribute to the protection of our brand, reputation and ensuring the long-term success of Mercedes-Benz.

Pia Simon
Head of Integrity Management & Corporate Responsibility at Mercedes-Benz Group AG

Selected integrity measures

We conduct ongoing knowledge sharing and an open dialog with our employees to ensure that integrity will remain embedded in our company’s daily business over the long term. A major prerequisite for responsible conduct is a culture of open discussion that enables people to address sensitive topics. We also provide our employees with a variety of measures to support them living integrity in their daily work and taking conscious decisions.

Training courses Close

We offer an extensive range of integrity, sustainability, legal and compliance training courses that are based on our Integrity Code - for example for all employees or for defined target groups in administrative areas as well as for members of the Supervisory Board and senior management. The contents and topics of the training courses are tailored to the roles and functions of the respective target group. We regularly analyze the need for our range of training program, expand or adapt it and conduct evaluations.

Open dialog Close

We place great value on face-to-face discussions. For this reason, we regularly conduct individually designed dialog events with employees at all levels of the hierarchy, as well as with external stakeholders.

Advisory channels Close

The Infopoint Integrity is the central contact for employees of Mercedes-Benz Group AG and the group companies for questions concerning ethical behavior. The Infopoint works together with experts on legal and HR issues, data protection, compliance, diversity, or sustainability. It provides support itself or puts employees in touch with the right contact persons.

Innovative formats Close

We promote the exchange on integrity through varied and innovative formats. An unconventional format, for example, is our Escape Room on the topic of integrity and compliance. In this interactive experience, employees must solve puzzles and tasks that consolidate their knowledge of the Integrity Code and integrity topics. This playful approach strengthens the understanding of acting with integrity in an entertaining way.

The Whistleblower System BPO Close

The Whistleblower System BPO (Business & People Protection Office) is the point of contact in the event of misconduct within the company. This is where all employees, business partners and third parties worldwide can report violations posing a high risk for the company. The BPO is available around the clock to receive information, which can be sent by e-mail or normal mail or by filling out a special form. External toll-free hotlines are also available in Brazil, Japan, South Africa, and the United States. Reports can also be submitted anonymously if local laws permit this. In Germany, whistleblower reports can also be submitted to a neutral external intermediary in addition to the Whistleblower System BPO.

Employee surveys Close

Integrity and compliance play an important role in our group-wide employee surveys. The results show us how these issues are perceived by our employees, provide an essential impetus for the further development of our integrity culture, and reveal possible action areas.

Integrity is of crucial importance for Mercedes-Benz and is part of the business strategy. The non-financial goal of integrity is also relevant for management remuneration and has also been considered for the calculation of profit sharing since the 2023 financial year.

Compass of values

Integrity and Sustainability.

Orientation towards the Scale of Values.

Integrity Council.

Advisory Board for Integrity and Sustainability.

The Advisory Board for Integrity and Sustainability has been an important source of input for our company since 2012.