The foundation of our company’s success

Strengthening and promoting integrity.

Integrity is the foundation of long-term business success. Especially in times of transformation, intense pressure to change, and challenging market conditions, it helps us make the right decisions, take responsibility, and build trust, enabling us to achieve our goals.

That's what Performance. Respect. The Way We Win. is all about. Our Integrity Approach focuses on this connection: It is not only what we achieve that counts, but also how we treat each other, make decisions and take responsibility for them.

Jürgen Gleichauf, Chief Compliance Officer, Vice President Legal Product & Technology and Human Rights Officer.

In an increasingly complex environment, integrity is the foundation for achieving ambitious goals. It provides guidance for responsible decisions, strengthens trust in collaboration, and promotes respectful interaction – even when differing interests converge. This is how we create the conditions for strong performance, strengthen confidence in our brand, and secure the long-term success of Mercedes-Benz.

Jürgen Gleichauf
Chief Integrity & Compliance Officer at Mercedes-Benz Group AG
Jürgen Gleichauf, Chief Compliance Officer, Vice President Legal Product & Technology and Human Rights Officer.

Strengthening integrity in everyday work

Through dialogue, knowledge exchange and practical formats, we promote exchange and create a direct connection to the challenges of everyday work. We strengthen the common understanding of how performance and respect interact and what contribution each and every individual can make to this. An open culture of discussion helps us to address critical issues on time and to find solutions together that are both performance-oriented and responsible.

Training courses Close

We offer an extensive range of integrity, legal and compliance training courses that are based on our Integrity Code - for example for all employees or for defined target groups in administrative areas. The contents and topics of the training courses are tailored to the roles and functions of the respective target group. We regularly analyze the need for our range of training program, expand or adapt it and conduct evaluations.

Open dialog Close

We place great value on face-to-face discussions. For this reason, we regularly conduct individually designed dialog events with employees at all levels of the hierarchy, as well as with external stakeholders.

Advisory channels Close

The Infopoint Integrity is the central contact for employees of Mercedes-Benz Group AG and the group companies for questions concerning ethical behavior. The Infopoint works together with experts on legal and HR issues, data protection, compliance, diversity, or sustainability. It provides support itself or puts employees in touch with the right contact persons.

Innovative formats Close

We promote the exchange on integrity through varied and innovative formats. An unconventional format, for example, is our Escape Room on the topic of integrity and compliance. In this interactive experience, employees must solve puzzles and tasks that consolidate their knowledge of the Integrity Code and integrity topics. This playful approach strengthens the understanding of acting with integrity in an entertaining way.

The Whistleblower System BPO Close

The Whistleblower System BPO (Business & People Protection Office) is the point of contact in the event of misconduct within the company. This is where all employees, business partners and third parties worldwide can report violations posing a high risk for the company. The BPO is available around the clock to receive information, which can be sent by e-mail or normal mail or by filling out a special form. External toll-free hotlines are also available in Brazil, Japan, South Africa, and the United States. Reports can also be submitted anonymously if local laws permit this. In Germany, whistleblower reports can also be submitted to a neutral external intermediary in addition to the Whistleblower System BPO.

Employee surveys Close

Integrity and compliance play an important role in our group-wide employee surveys. The results show us how these issues are perceived by our employees, provide an essential impetus for the further development of our integrity culture, and reveal possible action areas.

Integrity is of crucial importance for Mercedes-Benz and is part of the business strategy. The non-financial goal of integrity is also relevant for management remuneration and has also been considered for the calculation of profit sharing since the 2023 financial year.

Compass of values

Integrity.

Orientation towards the Scale of Values.

Integrity Council.

Advisory Board for Integrity and Sustainability.

By supporting us from an external perspective, this Board acts a key catalyst for our company.