"With our digitalisation strategy, we are reducing complexity and increasing speed".

Hi, Andreas. As part of the Digital Transformation Strategy team, your job is to drive digitalisation at IL. What is your specific role?

My job involves maintaining an established IT tool that provides advice on legal, compliance and integrity issues within Mercedes-Benz. For example, this might involve general enquiries on the subject of integrity or things like specialist questions relating to legal issues. In addition, I am also responsible for the further development of our division-specific digitalisation strategy. To be more precise, this is a strategy that aims to simplify processes. In this context, integration into existing systems and taking IT strategy into account is particularly important. On top of that, I am working as a project manager on a pilot project that is aimed at mapping the future of consulting within our department, and I also oversee communication topics related to the digital transformation at IL for our team.

Digital transformation is about strategy development, implementation of technology, data management and the design and introduction of new working methods, to name a few examples. How challenging is that for you as a project manager?

For me, there are two aspects to it: On a personal level and as a leader. On the one hand, you have to constantly challenge and adapt yourself, which is what I like to do in order to act as a role model and remain credible. And on the other hand, it is important that employees are convinced of the benefits of the transformation. Change is part of our everyday work. But how do I establish the willingness and openness in my team to repeatedly go along with this? I need to be able to make people see change as an opportunity. For example, during the introduction of new IT systems, it is important to make the benefits of these changes very clear.

You are also responsible for innovation and communication at IL. What are your responsibilities in this regard?

In the area of innovation, one of my tasks is to observe and assess new technologies. This means that we look at new technologies for different subject areas. For example, in the field of generative artificial intelligence (AI) – this includes things like ChatGPT, chatbots or no-code/low-code applications that we can use to automate processes – we look at these from the following perspective: How can they be used to benefit us?

I also attend events and trade fairs where I speak about digitalisation topics, for example, as a member of an expert panel or as a speaker. The topic of communication is all about how we, as a division, present ourselves on our social intranet with respect to the topics, which we are driving forward, and how we give the right input. I manage our two communities on the intranet.

How can we picture your team?

Our team includes everyone from data analysts to conventional project managers. One third focuses on data management, another third is made up of product owners, and the rest – myself included – deal with the topics of strategy development, innovation and communication. The team consists of equal numbers of men and women, including English-speaking employees from India and China.

And how might we picture all these people working together?

We work together in an agile and hybrid way in Stuttgart, meeting there at the office regularly every fortnight, and beyond this we also meet on-site if the project requires this. So, depending on requirements, our cooperation is flexible. A lot can be done digitally, but not everything. This makes the constant exchange of information regarding our issues all the more important in order to keep an eye on the bigger picture. I also work on interdisciplinary projects together with a wide range of IT specialist units. I find the variety of our tasks particularly exciting here.

Since March 2022, you have been taking part in the Mercedes-Benz Academic Programme and working towards your MBA in Digital Business, Management & Leadership. How extensive is this professional training?

It's a classic master's degree that takes four semesters. I'm currently in my fourth semester. Fridays from 4 pm and Saturdays are usually lectures or exams. During the week, I meet up with fellow students in the evenings to help prepare presentations, for example. On average, I invest 16 to 18 hours a week in the study programme. In the evenings, I don't sit in front of the TV, but work on a presentation or study. It is also about lifelong learning. For me, standing still is a backward step. My manager has also supported this plan from the beginning. The opportunities for further development here are many and varied. Added to this, you have the excellent working environment, from our office and work facilities to the possibility of working from home.