Why are IT and AI turning mobility upside down?
The focus is completely changing. In future, it will probably be less about how the vehicle is moving, and more about what a customer can do while on the move. What podcast does he/she like to listen to the most? What online magazine should be shown? The vehicle drives autonomously and the customer can make use of the journey time. Perhaps the customer is not even sitting in his own car, rather is using a car sharing model. Nevertheless, everything has been adjusted to suit him because this is exactly what IT and AI (artificial intelligence) make possible.