Mercedes-Benz EQB

Stay in touch with us.

Important information about the Mercedes-Benz Pensioner Portal: On July 31, 2023, the pensioner portal has been shut down. In the future, you will find the relevant information and offers as well as contact addresses directly here on this page. Thank you for your understanding.

Are you in passive partial retirement, early retirement, retirement or parental leave and would like to stay in touch with us? Below you will find a compilation of the most important websites, online services and contact addresses of Mercedes-Benz Group AG.

In order to use the Services, you must first create a user account. Instructions on how to do this can be found below.

Activate user account, change e-mail address Close

In order to be able to access the service offers as a pensioner, in passive partial retirement, in early retirement, with a re-employment commitment or a resignation, you must activate a user account. To do this, click on the following link: Activate user account 

Instructions for activation can be found here.

All active employees access the services without registering.

Change your e-mail address and password

Would you like to change the e-mail address for an existing account? Please open the following link . In the menu item Password > Settings, you can enter a new e-mail address for an existing account.

My Service Center - Your portal for personnel matters after leaving the company or taking time off Close

Would you like to clarify personnel concerns during a sabbatical or after leaving the company? This can be done digitally and with just a few clicks via the "My Service Center" portal. There you can ask questions to HR or even find the answer yourself via the knowledge database.

Click here to go to "My Service Center " (access only possible for colleagues who have left and are taking a break with a user created).

Don't have access yet? Then call us on 0711 17 99 000 or send us an e-mail to myhrservice@mercedes-benz.com with the subject "Access to My Service Center".

Please note that the registration and use of My Service Center is voluntary and requires the provision of your private e-mail address. The current contact channels with HR (e-mail, service phone, post) of the Mercedes-Benz Group will remain in place. The portal is available for up to two years after leaving the company.

Occupational pension scheme Close

Would you like to get an overview of the current status of your company pension scheme? The following interactive portals are available for this purpose.

View my pension plan  : Here you will find a detailed overview of the company pension scheme promised directly by the employer. Information as well as downloads on the different care models and a simulation tool are available. There you can make direct enquiries about your company pension scheme.

Please note that the above link "View my pension plan" does not work if you have already left the company and are not yet receiving company pension benefits (e.g. after leaving with a termination agreement, leaving in early retirement). In this case, you have received an activation letter for the portal from the Mercedes-Benz pension scheme and can log in here instead. If you have not received an activation letter, please contact mercedes-altersversorgung@wtwco.com

My pension portal *): This portal provides you with a rough overview of your entire company pension scheme. In addition to the pension scheme promised directly by the employer, you will also find the pension scheme financed by external providers (e.g. deferred compensation). You can also choose from simulation options.

*) Access is only available to employees with an existing employment relationship. Please note that the “Mein Vorsorgeportal” service will be switched off at the end of 2024. Please back up important information and data if necessary. You can find out more about this on this page  (in German only).

To use the online benefit application to apply for your company pension, it is necessary that you enter your private e-mail address in the "View my pension plan" app. Here you can find the instructions for employees in passive partial retirement.

Do you have any questions? Then we have provided you here with all the important contacts for company pension schemes, partial retirement and the pension service. In addition, relatives can find assistance there to clarify matters in the event of the death of (former) employees.

Here you will find an overview of the legal entities of the Mercedes-Benz Group included in the service contract with the external service provider.

Employee Shares, Mercedes-Benz Shares & Investors Close

Employee shares have a long tradition at the Mercedes-Benz Group. Access to the employee share portal as part of an employee share campaign can be found here .

General information on Mercedes-Benz shares can be found here on the Mercedes-Benz Group AG website. In the investor portal , you will also find all relevant documents in preparation for the Annual General Meeting.

Mercedes-Benz Members, Onlineshop and Classifieds Close

As an active or former employee, you can benefit from many discounts and benefits at Mercedes-Benz.

Vehicles with exclusive conditions can be found at Mercedes-Benz Members  (formerly Company affiliate business).

The Mercedes-Benz online shop  offers you a wide range of products from the world of Mercedes-Benz. In addition to high-quality lifestyle accessories, you will also find everything for your vehicle here. As a (former) employee of Mercedes-Benz Group AG, you can enjoy attractive price advantages. To do this, you can simply register once on our online shop page here  and the shopping pleasure can begin.

In the employee offers & classifieds , further attractive discounts and offers from participating providers await you. Here you can also place a classified ad yourself via a separate area.

Social Intranet Close

For employees and for employees in the leave phase (e.g. Parental leave): Keep up to date with current company topics and personnel issues via Mercedes-Benz's internal social intranet . Here you will also find information on the subject of the anniversary  (in German only).

With mobile devices, you can use the social intranet mobile to get started. Use social.i.mercedes-benz.com . You can use it to access internal company news and other content even from outside the company network, i.e. also with your private smartphone, if you wish.

Please note: To access the desktop version of the social intranet, you need a company computer and a VPN connection. This also applies to specially protected apps that you have access to.

What else is interesting? Close

For all those who are looking for a new job at the Mercedes-Benz Group, the job exchange  is waiting for you with many attractive job offers.

As a company health insurance company, Mercedes-Benz BKK offers you a wide range of insurance services. Find out more here .

Mercedes-Benz Versicherungsservice is your contact for all individual insurance solutions such as additional health insurance, occupational disability insurance and pension provision. Discover exclusive offers for employees and their family members. Learn more here .

Keep moving with the sports on offer at SG Stern .

Do you like listening to music and going to concerts in your free time? Then drop by the Daimler Musikgemeinschaft e.V.  Here you also have the opportunity to get involved in music yourself.

If you have problems activating your user account, please contact the Corporate UserHelpDesk (CUHD):

Telephone: +49 (0)711 17 91233
Fax: +49 (0)711 17 91233
Service hours: Monday to Sunday, 00:00 - 24:00 (CET/CEST)

Terms: Unauthorized access to computer systems of Mercedes-Benz Group AG is strictly prohibited. Unauthorized access attempts will be punished to the fullest extent permitted by law. Only employees and contractors of Mercedes-Benz Group AG are authorized to access these websites and applications.

By clicking on the links on this page, you acknowledge that you have read, understood, and agree to these Terms of Use.